Where Everybody knows your Name

A fabulous kosher establishment in the city of Toronto is actually located just above the T-Dot and not really a formal establishment at all. The Kosher Second Cup, located in the infamous "Sobey's Plaza" at Clarke and Hilda, without fail provides top quality service each and everytime I go in. And even if "the Cup" is not on my way during an outing, I will happily detour just to give the establishment my family's business! Not only do the staff (and owners) know my name, but they know my order without having to second guess themselves. They are friendly, polite, and social. My husband jokes that I am probably paying the owners' mortgage by my frequent visits, but the truth is - I enjoy my daily run because I walk out feeling happy. I cannot describe how a 5 minute visit can uplift my mood, but the employees see dozens and dozens of different faces each day and yet,  I have noticed that for that brief moment when it is your turn to order, each customer matters. Now, that is what I call quality service! It leaves me wanting to come back again, and again, and again.